AI receptionist · garages and MOT centres

AI receptionist for garages and MOT centres: Verity answers, books and texts, 24 hours a day

Ring Verity is an AI receptionist built for UK garages and MOT centres. She answers your business phone in two rings, every hour of the day, asks the safety question first when it is urgent, takes the caller’s details, books into the slots you have made available, and texts both the caller and you. £79 a month including 300 minutes. You keep your number. Below is a real transcript of Verity taking a garages and MOT centre call.

Say “garage” when she asks which business to be

What Verity does for a garage

Safety first

Before anything else on an urgent call, Verity says the safety line for your trade:

What she never does

An example call: Verity as “Hook Road Autos”

From our script test suite, September 2026. The business is invented; the caller’s lines were played by a scripted tester; every line from Verity is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.

VerityHook Road Autos, Verity speaking — how can I help?
CallerHi, I'd like to book a service for my car please. Have you got any appointments available next week?
VerityRight, I can help with that. What day next week would suit you best?
CallerTomorrow morning would be ideal if you've got anything available, otherwise just whenever you can fit me in early in the week.
VerityTomorrow morning I've got a 10 o'clock drop-off with Pete for a service — does that work for you?
CallerYes, that's perfect, 10 o'clock tomorrow morning works great for me. What do I need to bring with me?
VerityBrilliant. I'll need your registration number please — you can read it out slowly if that helps.
CallerSure, it's L B 1 9 X Y Z — that's Lima Bravo One Niner X-ray Yankee Zulu.
VerityThanks. L B, 1 9, X Y Z — is that right?
CallerYes, that's correct.
VerityAnd your name?
CallerIt's Gemma Reid.
VerityThanks Gemma. Is it a full service or an interim service you're after?
CallerJust a routine service, whatever's the standard one you'd normally do.
VerityThat would be the full service at £199 depending on the car — the team will confirm the exact price when you drop it off tomorrow.
CallerThat sounds good, thanks. So I'll drop it off at 10 o'clock tomorrow then?
VerityYes, that's right. Just to confirm — Gemma Reid, full service, tomorrow 10 o'clock drop-off with Pete, £199 depending on the car. Is there anything the team should know — parking, a gate code, dogs?
CallerNo, nothing like that. I'll just bring it in tomorrow morning at 10. Thanks very much.
VerityI'll text the confirmation to the number you're calling from. You're all booked, Pete will see you tomorrow at 10. Bye for now.

Prices Verity quotes on the demo line

These are the demo business’s prices. Yours replace them at setup, and Verity only ever quotes what is on your list.

MOT£54.85
tyresquoted by size, fitting and balancing included
diagnostic£60
full servicefrom £199 depending on the car
interim service£120

Hours on the demo: Monday to Friday 8 to 5:30, Saturday 8 to 1.

Questions garages and MOT centres ask before signing up

How much does an AI receptionist cost for garages and MOT centres?

£79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. There is no contract and no per-seat pricing; one price covers every call to your number.

Do garages and MOT centres have to change their phone number to use Ring Verity?

No. You keep your number and divert it to Verity only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Verity picks up on ring five if you can't.

What does Verity actually say when someone rings a garage?

She answers as your business by name, finds out what the caller needs, asks the safety question first if it is urgent, takes the name and booking details, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.

Does Verity quote prices for garages and MOT centres?

Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.

How does Verity handle emergencies for garages and MOT centres?

Are you somewhere safe — not on a motorway or a live lane?

Can I hear Verity before I sign up?

Yes. Ring the demo line on 07360 266999, say "garage" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.

Try her as a garage, right now

Ring 07360 266999, say “garage”, and give her a job. What you hear is what your callers would hear. Then get started: £79 a month, no contract, live within a day.

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